I know you hear me say this often, but the technology landscape is constantly evolving. Organizations must keep up with these developments to avoid being left behind by competitors and customers. This is where understanding tech acceleration can become your advantage. We define it as intelligently improving the technology that employees rely on in a way that considers the future and helps organizations achieve long-term goals. Are you up to date with the current technology landscape? Do you have an idea of what it will look like in the next five to 10 years? Knowing this information is crucial as it can significantly impact your business.
Keeping up with evolving technologies can:
- Bring together all of the necessary tools that integrate programs and save time and effort while increasing overall efficiency.
- Boost productivity by improving the employee experience with streamlined technology and processes.
- Improve security by removing obsolete technologies that no longer receive critical security upgrades.
My Advice For Effective Tech Acceleration
1. Think long-term instead of mere rapid acceleration
Technology adoption has increased at a breakneck pace thanks to the onset of pandemic restrictions. These fast choices and implementations have helped many organizations remain relatively unscathed by using remote workers and other collaborative solutions. However, now that we’ve had time to adapt to the “new normal,” it’s clear that brisk change isn’t always beneficial to the long-term success of an organization.
2. Evaluate previous technology investments
Look back at your tech acceleration investments from the previous year (if you have any) to identify where you need improvements. It’s critical to assess whether prior investments have served your long-term vision/goals. Only then will you be able to decide whether your acceleration is on the right track or not.
What is the status of your tech acceleration efforts? Are you sure it is producing the promised results? The metric used to monitor the progress of your tech acceleration initiative should consider levels of cybersecurity, customer experience, employee experience, technology integration across the organization, backups, compliance, and so on.
4. Consider the total experience
Total experience (TX) can be defined as a blend of customer and employee experiences (CX and EX). By integrating technology with the employees, customers, and users, total experience can improve overall outcomes. It focuses on addressing customer/employee needs to produce better long-term results and meaningful business outcomes.
5. Commit to integration
Individually outstanding solutions that don’t integrate (or that your company doesn’t commit to integrating) will not serve you in the long run or help you scale. Systematic integration unifies the customer and employee experience, reduces the risk of error, increases efficiency, and provides the opportunity to automate repetitive operations, among other benefits.
Collaborate For Success
If your organization doesn’t invest in smart tech acceleration, your competition could overtake you in the market. It’s time to say goodbye to short-term fixes that aren’t helping you achieve your goals. Upgrade your IT ecosystem to help you support greater productivity and operational success for the long term.
An MSP like Aptica can help you find, implement, fine-tune, and manage your technology infrastructure. We will partner with you to ensure you are moving towards your long-term goals and vision. Contact us today for a no-obligation consultation to see how we can bring smart tech acceleration to your business. It’s just a conversation. 260.243.5100
Jason Newburg, 260.243.5100, ext 2101, is the founder and owner of Aptica LLC. This IT management and support company has been serving small to medium-sized businesses for 20+ years in the region that includes Angola, South Bend, Fort Wayne, IN, Battle Creek, MI, and Toledo OH.