The Pains of Ownership: Tell Your IT Management Company Where It Hurts

Your first-in-the-door employees never thought to mention that, after they turn on their computers, they have plenty of time to get coffee and catch up on some gossip. It’s been taking that long for their computers to boot up every day. And maybe you, yourself, have noticed that your internet keeps dropping, but you’re so busy putting out the usual daily fires that you just haven’t thought about how long this has been going on. These symptoms are unspectacular but effective productivity killers. Finding and fixing the quiet breaks like those just mentioned are how a good IT management company can help pay for itself.

Your IT systems need to be as reliable as the coffeemaker in the break room. Your computers should turn on and work—all day, every day, day after day. As your hardware ages and your software becomes obsolete, you need to be ready to replace and re-train before the moment one of them just stops. Part of the responsibility of an IT management company is to project these needs and advise on budget and timing. Computer networks, mobile device access, cybersecurity, cloud usage–it’s complicated these days and IT trends change in the blink of an eye. Think how often you blink.

Tell An IT Management Company Where It Hurts

If you suspect your computers are not functioning efficiently, that’s how you start a conversation with a potential IT partner. You aren’t expected to know all the technical aspects of your network, you just need to know what you want as the business owner. Share your goals with an IT specialist, and learn how technology can work for you, as an asset rather than a burden. Managing your technology can save you both time and money, and not just add another line item to your operating expenses.

Aptica offers a free assessment of your current IT setup, and we are happy to answer your questions about how things work and what you can expect if you outsource your IT management. Research IT management just like you would any type of insurance. The issues are your productivity and your peace of mind.

Jason Newburg, 260.243.5100, ext 2001, is the founder and owner of Aptica LLC. This IT management and support company has been serving small to medium-sized businesses for 15 years in the area that includes Angola, South Bend, and Fort Wayne, IN, Battle Creek, MI, and Toledo, OH.

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