Outsourced IT Myths You Should Know About

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Are you scared of outsourcing your IT? That’s a thing of the past. Let’s bust some IT myths and let you know precisely how you can benefit by outsourcing IT for your business. 

Running a business in 2023 can be hard, especially if you don’t have the technical know-how to do so. Not every business can afford to have an IT department. That’s when outsourcing IT comes into play. 

If you are hesitant to outsource your IT, this blog is for you. Keep on reading to learn about the top IT outsourcing myths, the IT facts, and how outsourcing can help your business achieve the success you’ve always dreamed of. 

Myth 1: Outsourced IT Only Focuses on Technical Issues 

Outsourced IT companies are more than just technical support. They offer a comprehensive guide on how they focus on everyday glitches to core issues impacting your business. A good IT company will work with you to ensure success, even in times of crisis. 

An IT company will not only provide technical support, but comprehensive advanced solutions that include cybersecurity measures, reliable backup, recovery systems, and efficient cloud computing services. Basically, you will receive a strategic plan that keeps your business protected and focused on key areas that bring your business success. 

Myth 2: IT Outsourcing is Only for Large Businesses 

It is a common myth that outsourcing IT is only for big enterprises. That couldn’t be further from the truth. In fact, small to mid-sized businesses can benefit the most from outsourcing their IT. 

They can use the resources that an IT solutions company would offer to empower their business and drive sales to increase profits. Since smaller businesses tend to have limited resources and cannot always afford to have their own IT department, a good IT company acts as one and much more. This also allows small businesses to get an upper hand over their bigger competition because they can focus on growing the business by getting the diversified technology needed to expand these days. 

Myth 3: Outsourcing IT is Expensive 

Outsourcing IT may seem like it’s expensive but when you calculate all the costs in the long run, outsourcing your IT is THE solution to cutting costs. 

While having your own IT department is great, it comes with a lot of expenses such as salary, benefits, recruitment, equipment, and so much more. Outsourcing IT will give you the same perks as having your IT department at a third of the cost. Additionally, outsourcing companies give you access to some amazing tools that help your business expand and become more profitable. Some of these tools and resources include an IT infrastructure for your business and the expertise you need to become successful. This all comes at a price that you can afford. You can grow your IT demands as your business scales up, so, it’s always the better option when it comes to cutting costs. 

Myth 4: Outsourcing IT Will Make You Lose Control 

If anything, outsourcing IT gives you more control over your business, let’s unpack how. 

Outsourcing your IT to a company that you can trust will give you way more power over your business. With comprehensive reports and detailed analytics, you will easily be able to identify gaps in your business and focus on the areas that drive more profit. This way, you can align your IT strategies with your business goals. 

Myth 5: Outsourcing IT Leads to Delays 

As a business, we all know that time is money. Poor communication can cause delays in any operation of a business, not just IT. A good IT solutions company will be prompt with their communication and has good project management methodologies and well-defined deliverables to mitigate risks and operational delays. Regular communication and proper coordination with your outsourced IT partner will save you time.

Myth 6: IT Outsourcing is Only for Cost-Cutting

While cost-cutting is one of the biggest advantages of outsourcing IT, it is not the only one. Outsourcing can also bring access to specialized expertise, advanced and new technologies, scalability, and increased operational efficiency. It can help organizations focus on the core activities and goals of the business while leaving the IT operations to external experts that work together to align IT goals with business goals for optimal efficiency. 

What Should You Look For in Your IT Outsourcing Partner? 

Now that we’ve busted all the popular myths about outsourcing IT, let’s talk about what you should look for in an IT partner. 

When it comes to business operations, your IT partner is really important. After all, they are the ones making sure that your data stays protected and that your business keeps running without any hiccups. So, naturally, you want the best for your business. Listed below are some things that are green flags when you’re looking for an IT solutions company for your business. 

1. Goal Alignment 

Goal and cultural alignment are really important when it comes to outsourcing your IT. Ideally, you would want to go with someone whose company values, goals, and communication style align with yours. 

The stronger the fit, the more effectively both parties would work together towards a common goal. Simply put, you want a productive relationship that works seamlessly and not one that requires micromanaging. So, during your first consultation, make sure to talk about goals for your business and your company culture. 

2. Industry Knowledge

You certainly wouldn’t want someone who has little to no idea what they’re doing in the world of IT management. That’s just bad business and will be bad for your reputation. 

Look for someone who not only has the knowledge needed to grow your business but is also committed to fostering a long-term relationship. Your IT outsourcing partner should have a plan on how they could make your business the best. The solutions they provide should be tailor-made for your business and not just a checklist that they have to go through. Industry expertise and technical know-how are essential. 

3. Availability 

We all know that disaster strikes without warning. So should your IT outsourcing partner. Before you choose an outsourcing partner, make sure that they are available when you need them and that they are prompt with their communication. 24/7 support is crucial when it comes to business IT. Your data can be at risk around the clock, you can be under cyberattack, or you may simply need data backup. These things can cause a business shut down. 

A reliable IT partner will be at your service whenever you need them. Moreover, they will take the time out to explain each step of the process to you and why your business needs it. 

But finding a good IT partner can be a Herculean task. Especially when you don’t know what to look for. Don’t worry, you’re at the right place at the right time. 

We’re Aptica—Your go-to IT solutions company. From affordable prices to round-the-clock service, we offer it all. No more worrying about your data or getting confused because of complicated technology, we’re here to take that all off your plate. Let us take over the complicated tasks while you focus on the most important one—growing your business. 
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