Small to mid-size businesses these days may keep an IT person on staff to be there to immediately fix something when a workstation goes down. But it’s unusual for this position to be integral to overall business planning and projections. Whose job is it to stay on top of the latest industry software programs, electronic equipment costs, and installation requirements in your business? It should be your IT management company’s pivotal role.

An IT management company is a specialist

Computers and networks are complicated. The internet is dangerous but also necessary. At Aptica LLC, we spend a lot of time studying and learning. With each new client, we do a lot of prep work in that specific field (for example, legal offices, medical offices, manufacturing, etc.) It is part of our service to be able to advise a business owner of future necessities as well as to explain what services from us are included in our service to his/her business.

• We audit 110 best practices
• This covers 7 major categories
• We document items that are in compliance
• We flag items needing attention and review (we call them “bombs”)
• We explain what each best practice is and why it is important

This level of organization and commitment we consider to be our Super Power. We won’t just show up to fix something that’s broken, we will work hard from the beginning to prevent any downtime and loss of productivity. IT management is our specialty.

As your business grows and your need for computers expands, having IT experts as a part of your management team can help you keep a competitive edge in your industry and can keep you from losing any momentum due to computer problems. If you’re not sure what you need or how much you need, give us a call at Aptica LLC (260.243.5100) and ask questions. We are happy to make suggestions or to further explore whether our services are a fit for you.

Jason Newburg, 260.243.5100, ext 2001, is the founder and owner of Aptica LLC. This IT support and management company has been serving small to medium sized businesses for 15 years in the area that includes Angola, South Bend, and Fort Wayne, IN and Battle Creek, MI.