The scenario happens this way. You answer the door and a guy (or a woman) is standing at your door, holding a laptop. They tell you that they have lost their cell phone, but that it has been traced to inside your residence. They ask if they can log on to your secured home network […]
New Year + New Decade = Great Time To Regroup
Wouldn’t it be great if all small business owners had a big red button that would re-set at the touch of a finger, everything that needed our attention? It’s a nice fantasy, but I’ve never found restructuring my work strategy to be that easy. Ever. But with a new year and a new decade, it […]
Charles Dickens Still Relevant At Christmas 2019
This time every year I re-read the classic Charles Dickens’ A Christmas Carol. We all know the story: miserly and unlikeable Ebenezer Scrooge treats his employee, Bob Cratchit, like a slave, pays him very little, and only lets him have Christmas Day off after chastising him for his selfishness. Cratchit has a wife and kids, […]
Is Your Business Winning Or Losing With Technology?
As business owners, what can we do better in 2020? One of my own personal steps for review is a careful (often painful) review of my budget. I try to be brutally honest with myself about what worked and what didn’t and be honest about how well I understand everything I spend operating money on. […]
4 Tips To Help You Plan For 2020 Business Goals
I’m already planning goals for my business in 2020 and I suspect almost all small business owners are doing the same. Before I think about product improvement or personnel upgrades, though, I think about whether my infrastructure can or cannot support those initiatives. Maybe the best plan for growth starts with an assessment of what […]
Here’s Something You Should Know
Here is a real kick in the pants. Did you know that one of the most targeted types of businesses for hackers these days is a Managed Service Provider? Yes—that’s me. Aptica is a managed service provider or MSP company. “Join the club,” you say? “Boo-hoo for you,” you think? Well, yes, for sure to […]
I’d Love To Hear Your Specific Questions
Sometimes publicly answering someone’s specific questions are the fastest way to help that person and to educate many others on the topic at the same time. I know that most people have only a survival-mode understanding of how computers and business networks function. What if you read that there is a new computer virus going […]
Passwords: A Protocol We Love To Hate
As users, we hate passwords so much that we invented apps to take care of them for us. Now we need to learn how to use and trust our password manager programs. It’s always something with computers, right? Here’s what you need to know. Hackers hack to find personal information they can sell. Some data, […]
Aptica Is Hiring—Finding The Fit Is Hard
Aptica is hiring. We are busy, and we need more help. It’s a common situation for small business owners, and mine is no different. I have been interviewing and I’m reminded daily: finding that fit for my office is hard. Aptica has an opening for an outstanding, experienced Reactive Operations Center (ROC) tech & Service […]
Aptica Is Looking For New Talent–ASAP
Keeping with the spirit of me always advising you to ask for help: I need help. Literally. Aptica has an opening for an outstanding, experienced Reactive Operations Center (ROC) & Service Engineer. This is an opportunity to play at a high level, to be surrounded by a team of highly qualified peers, and to join […]