These past two years have been both hard and revelatory for small business owners. Not so long ago my field of expertise, IT support and management, was the dream job for many young people. IT skills would provide a solid future for employment, and it paid well. If you didn’t have a degree in IT, […]
Aptica’s Zero-Trust Platform Has Already Proved Its Value
Last week I told you that Aptica had made the decisive move to provide a Zero-Trust security platform for all of our customers. Zero-Trust means that even if malware gets to your network, the new platform will not allow it to attach to anything or to make changes to your network. We are notified that […]
What Have We Learned So Far?
May was another month that lasted about four years, it seemed. But I can also say that some good things happened. Aptica had sent everyone in our office to work from home, as was advised, but about the middle of the month we were able to reopen our common workspace. What have we learned so […]
I Speak Your Language, Even Though I Work In IT Management
Change is hard. Some can, and some can’t . . . quite, even when they know they must. When it’s time to outsource your IT management, I know that one of the biggest dreads for a business owner can be having a conversation with a “geek.” I recently heard a funny story about an IT […]
Cyber Security: Protection Against Outside Hacking Begins Inside Your Business
Every person who works on a computer as a part of their job will most likely take some time during the day to, you know, just check around on the internet. You might check on your favorite news source, look on Amazon to price an item you’ve been needing—just a little break from your concentrated […]
Are Your Computers ‘Sleeping’ On The Job?
Every day it’s something new in our IT management service. Recently at Aptica, we have been fighting computers going to ‘sleep’ within a minute or two, even after being configured not to. Has this happened to you? We have found that the following steps resolve this issue. This seems to be a common new problem and […]
Security: One of Many Reasons For Managed IT Services
I’ve sat down with business owners who are not quite sure why they are meeting with a guy who has an IT management company. Their business is good and the last few times there were computer problems, someone came quickly and things got fixed. They are not that guy in the photo, laid out cold […]
If Your Business Relies On Computers, You Need IT Support Beyond Just Network Failures
I’ve noticed there are some new “givens” in today’s world, like, it’s a given that you have to pay taxes, it’s a given that cell phones are here to stay. And slowly but surely, in the last 12 years since Aptica has been in business, now it’s a given that if your business relies on […]
More About “Noise and Risk”
The “noise” starts quietly, but you’re aware of it. Then you start getting the complaints from employees: computers are slow, backups don’t work right, there seem to be tons of viruses. Maybe your current IT services company can’t get there fast enough. Now—it’s painful. Now you risk losing productivity, you can’t service your customers properly, […]
IT Services Stop The Pain Of “Noise And Risk”
True irony: I am, myself, in a position similar to my clients. My IT management business is growing, I need to make changes, I don’t know how to make those changes, but I can’t progress until they are made. I need help. I need someone to take care of that stuff for me so I […]