One of the promises we make to our clients is to be there quickly when they need us. That’s one of the reasons I won’t extend the reach of Aptica LLC beyond a two hour driving radius. If it takes us too long to get there (if being on-site is necessary to make the fix) […]

With every year I’ve been in business, I’ve learned so much about the best way to serve our customers. First, we have to be absolutely on top of the IT business, aware of trends and innovations. And probably second, we have to be able to respond to a crisis in record time. If your business […]

You are a savvy business owner and you know by now that you should have a program for mobile devices. What once was just a mobile phone is now a hand-held computer, and almost everyone has one and uses it all the time. So okay, your website is now phone and tablet friendly, and that’s […]

In August I will once again schedule my quarterly “VCIO” meetings. When you bring Aptica on board, I become your “virtual chief information officer.” I like to set both long term and short term goals, and I check over your hardware and your network to be sure that everything is functioning at the highest level. […]

May marks the end of the first business quarter, and for me it is the month where I sit down with my regular clients and both review the previous three months and plan for the upcoming months. I am, for all intents and purposes, the Virtual Chief Information Officer, and my job is to be […]

“We fix problems.” This is the #1 reason people call us here at Aptica LLC. Once we get that call, our priority is speed, specifically, how quickly we can diagnose and repair the issue. We’ve gotten really good at finding the root cause of technology nightmares, but business-wise, our goal is to stay ahead of […]

It’s not enough to just be good with computers. IT is a highly competitive business, and every company has staff who are good with computers. For that reason, I study business models and work with mentors to learn what can give my business, Aptica LLC, a significant edge. That learning is why we are better. […]

I understand that time is money. That’s the main reason I put in so much effort on the front end of our working relationship. First, I’ll ask a long list of questions about your business to determine if Aptica is your best fit for IT support. There should not be any misunderstandings about what you […]

My story is probably just like yours. I found I had a knack for working with computers. Because I enjoyed doing that, I made it my career. As I learned from experience and I got better, I also had definite ideas about the best ways to work with computers networked within a business. And so, […]