The “noise” starts quietly, but you’re aware of it. Then you start getting the complaints from employees: computers are slow, backups don’t work right, there seem to be tons of viruses. Maybe your current IT services company can’t get there fast enough. Now—it’s painful. Now you risk losing productivity, you can’t service your customers properly, […]
IT Services Stop The Pain Of “Noise And Risk”
True irony: I am, myself, in a position similar to my clients. My IT management business is growing, I need to make changes, I don’t know how to make those changes, but I can’t progress until they are made. I need help. I need someone to take care of that stuff for me so I […]
Aptica Visits Battle Creek Business Expo Oct. 21
I’m really looking forward to going to the Battle Creek Chamber’s Business Expo this Wednesday, October 21. I won’t be there until around noon, but I plan to see everything and meet as many people as possible. We have long believed that Battle Creek has the small to mid-size businesses that would benefit from our […]
Putting A Face To The Aptica Name Through Videos
I finally got some videos up on our website. Just like you, this is the time of year when I start to look forward to my next business year, and to think about where my company goes next. After more than 10 years in the technical support business, we now know what our strengths are […]
The Best Part About Outsourced IT Management
What is the best part about hiring an off-site company to manage your company network? You don’t have to worry about it yourself anymore. That’s the best part. Once you get past thoughts like “just one more moving part to my business” and “I have to pay these guys even if nothing bad happens”, then […]
I Also Run A Small Business: I Feel Your Pain
It’s funny, but I had been in business for a few years before I realized that I was modeling my tech support company as I learned about small business problems from my clients. I learned from my clients that it was important to be able to budget for critical business expenses and to know what […]
I Know For Sure What Aptica Is NOT
Sometimes you need to hear about how other IT companies work to really understand how different your professional tech support is. I heard a tale recently from a former client about how the new owners of his former business had brought in another IT support company. One day a guy just showed up, did not […]
What Is An “Endpoint”?
As you see on our website, our pricing is based on how many “endpoints” you have. At Aptica, we define an endpoint as a company-owned computer or mobile device that is active in your company network. Your desktop computers that get used all day every day are endpoints. Desktops or laptops at home or at […]
What Is The Actual “Cost” To Have Aptica Tech Support?
I run a small business myself, so I’m all about the everyday costs of doing business. I have payroll, utilities, equipment, transportation—all the usual expenses. So I am absolutely prepared to talk to you about the actual “cost” of having a tech support company. Let’s start with you, your skills, and what your time is […]
Check Out Our New Aptica Website
With every year of business we get a little wiser here at Aptica LLC. What we know now really necessitated a change in how we present ourselves on our website. And you know, how computers are used in business changes, so the services you need to keep your network must change accordingly also. When you […]